Can I do ITIL V3 Intermediate as self study, or do I have to attend a class? May 5, 2009
Posted by ivankamenken in itil, itsm.Tags: certification, elearning, exam, EXIN, IT Service Management, itil, ITIL expert, ITIL V3, itsm
trackback
Can I prepare for my ITIL V3 Intermediate exam through self study?
I receive this question in my inbox a lot of the time and it seems that there might be some confusion on the exam requirements. The short answer is NO, you can not prepare for your ITIL V3 Intermediate exam by doing self study. The exam requirement is that you have been part of an accredited course, delivered by an accredited ATO.
Does this mean I have to attend a classroom program?
Again, the answer is NO – it is not compulsory to attend a classroom / instructor led program. The Art of Service offers all ITIL V3 Intermediate programs as accredited eLearning courses. The eLearning is still instructor facilitated, but as you can imagine – the instructor is at a distance and facilitation is via email, voice and video conferencing. The difference between classroom and eLearning is that you have your instructor all to yourself! You can ask all questions directly and are guaranteed an answer within 24 hours (but usually much quicker)
But what if my training provider says that I can’t attend eLearning courses, that this is not possible?
I don’t want to talk on behalf of other training providers, but what they probably mean is that they don’t offer elearning courses. Most organisations will have the ITIL V3 Intermediate programs as classroom option only. The Art of Service has chosen for a dual approach: we offer all ITIL programs as classroom option as well as eLearning program. The only exception to this is the ITIL V2 Service Manager program, as this program can not be delivered online and must be delivered as a classroom course.
If I choose to do eLearning, what is my chance of passing the exam?
In the past 5 years of offering ITIL education programs as eLearning as well as classroom option, we have learnt that the passrate for both delivery methods is comparable. If anything, we noticed that due to the highly personalized nature of elearning and the fact that you have the opportunity to restudy the same material when the subject is not quite clear, our online students might actually perform slightly better during exams.
Also, we have developed a number of additional educational tools and instructional material to help you make the best of your exams. These are the exam preparation programs; specialised elearning programs that focus on exam preparation. It’s like you do the last day of the course again and again until you’re confident and ready to sit your exam!
If it is not necessary to attend the classroom training then, I think it certainly should be possible to pass by doing a self study.
You can not sit any ITIL exam without going through an accredited training organisation. The only exception to this rule is the Foundation exam where self study is allowed. You can even register for the exam without doing any study what so ever!
HOWEVER, The Art of Service is fully accredited for all our ITIL offerings, both in the ITIL V2 and ITIL V3 framework. The accreditation also includes our eLearning programs.
Therefore you can enrol in our eLearning programs and satisfy the requirement of going through an accredited course in order to sit your ITIL V3 exams.
There are two main type of programs in the ITIL V3 Intermediate level and although they are different , they both count for the credits needed to achieve your ITIL Expert Certificate:
There are 2 type of programs in the Intermediate section
- one pathway is build around Roles & Responsibilities. These programs are called the Capability Modules. There are 4 modules in total and you receive 4 credit points for each certificate.
- the other pathway is build around the core volumes (the books). The programs are called the Lifecycle Modules. There are 5 modules, as there are 5 books and you receive 3 credit points for each certificate.
Regards,
Ivanka